At Home Workshop we work with the highest quality natural ingredients in our production process - natural steel, wood, glass, faux leather fabrics and more. These materials may undergo natural wear over time and there are good ways to preserve the appearance of and maintain our products. We will be happy to help you with any questions or inquiries regarding the proper handling of our products.We believe the items you have purchased are to your satisfaction.
If you have any problem with one of our products, you can return or exchange up to 14 days from the time of receipt of the product - please send us a detailed email with all the product details and the reason for the replacement / return) to firstname.lastname@example.org or call us at 03-7266118.
If you have not yet received the product you purchased from us to the address given, you can cancel the order through the website up to 3 business days from the date of purchase.
In the case of a refund, a 5% or 100 NIS cancelation fee will be deducted from the refunded amount in accordance with the law. with the price of the product less a clearing fee of 5% of the value of the product or 100 NIS, whichever is lower, unless he/she wishes to replace it with another product from the website. The credit will be made under the same conditions in which the transaction was executed (if paid in instalments, the credit will also be in instalments).
The shipping fees paid will not be refunded in any case of return or exchange of a product.
Any request to cancel an order after the product has been shipped, subject to cancellation, the customer will return the product at his own expense, in the original packaging, without any use, complete and without any defect and/or damage of any kind. After inspecting to the product at out studio we will notify as to the option of refund or return.
For any question please feel free to contact us.